Frequently Asked Questions
PAYMENTS
What payment methods do you accept?
We accept VISA, MasterCard, American Express, Discover, and PayPal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.
Do you offer cash on delivery?
We currently do not offer cash on delivery when you purchase online.
RETURNS
Can I return my order or request a refund?
No, we do not offer refunds or returns. Once an order has been placed and confirmed, it is final. Therefore, we kindly ask you to be 100% sure before placing your order. Please double-check your details and selection before completing your purchase.
How do I make changes to an order I’ve already placed?
The best way to change your order is to contact our support or simply give us a call during our business hours. If an order is shipped, we won't be able to make any changes to your order, and you will need to place a new order.
SHIPPING
When will I receive my order?
Sign upOrders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.
What do I do if I never received my order?
Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support, and we can assist you with the next steps.
What do I do if I received a defective order?
The chances of receiving a defective item are very rare, but it could happen. Please take pictures of a product that shows a defect clearly & contact our support to check if it's eligible for replacement.
UNCATEGORIZED
How long until I see results?
Everyone's body is different, but typically results are seen after the first set is completed, which is 15 days.
Does this work for people with fast metabolism?
Yes, whether you have a fast metabolism or not, the supplements are highly effective and help you reach your weight gain goal.
Can I take these while I’m pregnant?
Bodiq supplements are not recommended for use during pregnancy or while trying to conceive, due to the presence of herbal ingredients that may affect hormone levels. Additionally, these supplements should not be taken while using birth control, as they may reduce its effectiveness.
Do you ship worldwide?
Yes, we ship worldwide!
If you don’t see your country listed at checkout, just send us a direct message — we’ll do our best to accommodate your order and get Bodiq to you wherever you are.